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The utility saves all the chats or communication held between website operators and website operators as archives that can be emailed, printed or saved as HTML/Text at desired location as per requirement.The Live Web Chat tool is enriched with the feature of canned responses.Basically, canned responses are pre-written messages that can be delivered to visitors.These already-written messages eliminates the need of typing the same messages again and again and, thus, saves much valuable time making communication fast.
Live Web Chat tool is available as a trial version for FREE for a trial period of 30 days.
Just after creating an account, the free trial version automatically generates one operator and a single department.
Geo Location displays all your website visitors on a global map layout.
The utility uses different markers to display different status of the website visitors.
If the website is mobile-friendly, the facilitates website visitors in sending offline messages to website operators instead of chatting with them.
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This feature proves to be beneficial in case the website operator is offline or website visitor is not willing to chat.